Accepted
Computers and displays
Desktops, laptops, iMacs, MacBooks and monitors are accepted.
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Find an item category
Search the guide, then include every item in your booking request.
Accepted-item matrix
Accepted e-waste categories
Working equipment is assessed for reuse first and refurbished or resold where possible. The rest goes to material recovery.
Accepted
Business and office technology
Servers, networking gear, printers and cables are accepted.
Accepted
Phones and tablets
Mobile phones and tablets are accepted. Back up anything you need before collection.
Accepted
Household electronics
TVs, batteries and small household electronics are accepted.
Choose the right data route
Ordinary collection does not prove data was destroyed
Phones, computers and storage devices may contain personal or business data. Back up what you need, remove personal data where practical and never include credentials.
Tell us before collection
Batteries and data-bearing devices need the right route
Accepted
Batteries
List loose and device batteries separately. Describe any swelling, leaking or other damage.
Separate route
Data-bearing devices
Phones, computers, servers and storage devices are handled separately under the data-assurance service.
Unlisted equipment
Include unlisted items in your request
Send the item name, type and condition when you book. We confirm it before arranging collection so you know what will be picked up.
Do not leave items unattended. Wait until the item list, appointment and handover details are confirmed.
Preparation checklist
Prepare accepted items
Back up files you need to keep.
Have the equipment ready at the agreed collection point.
Sign out of accounts where practical.
Have the equipment ready at the agreed collection point.
Remove unrelated personal accessories.
Have the equipment ready at the agreed collection point.
Disclose damage, leaking parts or swollen batteries.
Have the equipment ready at the agreed collection point.