Accepted equipment
Computers and related equipment
Check device types, quantities, condition and battery damage before requesting collection.
Consumer pickup / Sydney
Free e-waste collection across Sydney metro
Collection is free, with no hidden fees. We arrange a booked appointment after confirming your suburb, items, quantity and access.
Need chain-of-custody records, destruction evidence or forensic verification? Use the business compliance route.
Start with the facts
Tell us where and what to collect
Provide the suburb, item category and approximate quantity. We use those details, along with access information, to arrange your collection appointment.
Include damage, swollen batteries, stairs, lifts, parking or narrow access in your pickup request. Checking here does not book a collection.
Before you request
Check the items before booking
The accepted-item guide is the source of truth for consumer pickups.
Check computer disposal
Accepted equipment
General electronics
Phones, tablets, printers, cables, batteries, TVs and small household electronics are accepted.
Accepted equipment
Servers and networking gear
Tell us when equipment stores data so we can place it on the separate data-assurance route.
How it works
From request to collection
Send the details first. We then confirm the collection and arrange the appointment with you.
Request
Send your suburb, contact details, item list, quantities and access notes.
Confirm
We confirm the suburb, accepted items, quantity and access with you.
Prepare
Follow the preparation instructions supplied for the items we confirm.
Collect
Collection goes ahead after the items, address, access and schedule are confirmed.
Prepare devices with care
Keep your files, credentials and damage details separate
Before collection
Back up files you want to keep, sign out of accounts where practical and remove personal accessories that are not part of the collection. Never include passwords, access codes or live credentials in a request.
Tell us about damage
Disclose cracked screens, leaking parts, swollen batteries and other damage. Do not dismantle damaged equipment. Describe the damage in your request.
Sydney coverage
Free collection covers Sydney metro
Our service area includes Parramatta, Penrith, Blacktown, Liverpool, Sutherland, the Northern Beaches, the Inner West and the greater Western Sydney corridor.
Book by appointment. Use the Sydney service-area finder, then send your items, quantity and access details so we can arrange collection.
Questions
Free collection, eligibility and data
Is every Sydney pickup free?
Yes. Collection is free across Sydney metro, with no hidden fees. We confirm the suburb, items, quantity and access before arranging the appointment.
What details do I need to provide?
Send your suburb, item list, quantity, condition and property access details.
How is the collection appointment arranged?
We arrange the appointment when you book, after confirming the suburb, items, quantity and access.
Does consumer collection include data-destruction evidence?
Ordinary consumer collection does not include formal data-destruction evidence. Use the business service when you need records or verification.