Device details
Make, model, storage, whether it powers on, and the condition of the screen, body, cameras, battery and other functions.
What we assess
Device, condition and ownership
Ownership and locks
You must be entitled to sell the phone. Account, activation and network locks may affect whether it can be accepted.
Offer factors
Why offers vary
The model, storage, working condition, cosmetic damage, battery condition, missing parts, lock status and current market can all affect an offer. We do not publish a fixed payout.
Process
Assessment before transfer
Start with an enquiry and accurate device details. We inspect the phone before making an offer. Review the offer and the transaction arrangements, then accept or decline it.
Data preparation
Prepare and protect your phone
Back up what you need, follow manufacturer guidance to sign out and remove activation locks, and remove SIM and memory cards. Never send a password or passcode through the enquiry form. Every phone resold through us is data-wiped before sale.
Questions
What to confirm
Will I receive physical cash?
“Cash for phones” describes a buy-back service. The actual payment method is confirmed with the offer.
Is an initial indication final?
No. An offer is based on assessment of the device, its condition and the current market.
Can I say no?
Yes. You are free to decline the offer.